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Orders are perfectly packed and shipped with love from Saturday-Thursday – Next Day Delivery orders placed after 3pm on Thursday will be delivered on Saturday.

While most orders are shipped within 24 hours from the order date, personalised and made-to-order items will take longer, with the estimated shipping time offered on each product page. Please note, any order that contains a personalised or made-to-order item will ship as one complete package once the entire order is ready for dispatch.

If we are unable to process your order due to inaccurate or incomplete delivery information, or should your payment not clear, your order processing may be delayed. Pre-ordered stock item(s) will be processed and shipped as soon as they reach our warehouse.

All our items are shipped to one address per order.

We offer free Next Day Delivery within the UAE when you spend more than AED350.

For orders less than AED350, the charges are as follows:

Next Day Delivery – AED30
Standard 2-3 Day Delivery – AED20

We ship internationally, with calculated prices based on final weight, package size and destination. Some items, due to a high possibility of breakage in transit, are not available for international delivery.

We offer free standard international delivery (15-30 days) on order over AED950 / US $250 to the following countries:

Australia, Austria, Bahrain, Belgium, Canada, China, Cyprus, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, India, Iran, Ireland (Republic of), Italy, Japan, Jordan, Kuwait, Lebanon, Netherlands (The), New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States.