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Orders are perfectly packed and shipped with love from Saturday-Thursday. While most orders are shipped within 24 hours from the order date, personalised items will take longer, with the estimated delivery time offered on each product page. Please note, delivery times on personalised orders starts from when the item is made and ready to ship. Orders placed on the weekend and holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete delivery information, or should your payment not clear, your order processing may be delayed. Pre-ordered stock item(s) will be processed and shipped as soon as they reach our warehouse.

All our items are shipped to one address per order.

We offer free standard delivery (2-3 days) within the UAE when you spend more than AED350.

For express orders or for those less than AED350, charges are as follows:

Next Day Delivery – AED30
Standard Delivery – AED20

Special Delivery – large or delicate items do not qualify for free delivery and delivery costs are detailed on each product.

Order before 11am to qualify for next day delivery.

We ship internationally, with calculated prices based on final weight, package size and destination. Some items, due to a high possibility of breakage in transit, are not available for international delivery.

We offer free standard international delivery (15-30 days) on order over US $200 to the following countries:

Australia, Austria, Bahrain, Belgium, Canada, China, Cyprus, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, India, Iran, Ireland (Republic of), Italy, Japan, Jordan, Kuwait, Lebanon, Netherlands (The), New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States.